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Website Care Package

Complete Wordpress website support for your business & your peace of mind.

Keeping your Wordpress site optimised is crucial for your business.

When we finish your beautiful new website, that is just the beginning. Effective sites require security, backups, updates, technical maintenance and small tasks throughout the month.

When you sign up for one of our website care plans we not only host your site, we look after it and make sure it’s running smoothly, saving you the time and energy to focus on your business.

Wordpress Website care plan main features

Premium Hosting

We have partnered with a reliable hosting provider, for outstanding support and fast sites. We will take care of all hosting maintenance for you.

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Software & Plugin Updates

Updates are essential for a secure and stable website. When your site is outdated it becomes vulnerable to security exploits and hackers.

Daily Backups

Backups are insurance for when something goes wrong. We make two backups offsite daily to make sure you have your data when you need it most.

Uptime Monitoring

We monitor your website to make sure it is up and running, so if there is an outage we’ll get notified right away and take action.

Monthly Reports

A detailed monthly report can be sent to you to show you the work we have done on your site, such as updates, security and backups for your peace of mind.

Email Support

Our team will be happy to answer any questions or give our expert advice for any question you might have about your site via email.

Choose your plan

Our team takes care of your site, so you don’t have to. We have three options to choose from, so we can offer a solution that suits your business needs and budget.

Mini Care Package

£50.00 + VAT per month, ideal for standard business websites.
  • Premium Hosting
  • Software core updates
  • Weekly plugin and theme updates
  • Daily backup w/restore
  • 24/7 Uptime Monitor
  • Free SSL certificate
  • Database cleaning and optimisation
  • No contract, cancel anytime
  • Monthly website report
  • Basic email support
  • 30 minutes of small changes

Purchase Plan

Basic Care Package

£75.00 + VAT per month, ideal for for those who need extra support. 
  • Premium Hosting
  • Software core updates
  • Weekly plugin and theme updates
  • Daily backup w/restore
  • 24/7 Uptime Monitor
  • Free SSL certificate
  • Database cleaning and optimisation
  • No contract, cancel anytime
  • Monthly website report
  • Priority email support
  • 1 hour of small changes

Purchase Plan

Ultimate Care Package

£350.00 + VAT per month, ideal for for those for continued strategy growth.

  • Premium Hosting
  • Software core updates
  • Weekly plugin and theme updates
  • Daily backup w/restore
  • 24/7 Uptime Monitor
  • Free SSL certificate
  • Database cleaning and optimisation
  • No contract, cancel anytime
  • Monthly website report
  • Priority email support
  • 3 hours of website or content update
  • Monthly strategy call

Purchase Plan

Extra Support when needed


We can go beyond your monthly plan if you need a one-off help with your website. Our variety of skills can assist and perform any task you need.
 

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Add-on Services


We can provide special add-ons custom to your needs: Social media, PR, branding, print design, marketing strategies, photography and more.

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No Longterm Contracts


We give you the freedom to cancel anytime, no long-term contracts. All we ask for is for 1 months notice so we can wrap things up for you.

Send us a message

2xN Website Care Package FAQ's

  • In your plan, do you make content updates for me?

    Our sites are created with an easy-to-use CMS, which means that you have total access to your content and are able to make changes. Our plans look after the technical side of your website and not content updates.

    However, all of our plans do come with some support. Our mini care package comes with 30 minutes of small changes, our basic care package comes with 1 hour of small changes and our ultimate care package comes with 3 hours. We can offer a quote for content changes or add extra support time to your plan for monthly content updates and creation.

  • What happens if my site goes down, is hacked, breaks, etc?

    The whole purpose of our website care plans is to prevent these things from happening. However, if your website gets hacked or goes down, we will be onto it right away to restore or fix it as soon as possible. We cannot promise your website will not be hacked but can promise we will do everything in our power to prevent it, as well as assist in the restoration and cleanup of the website with one of our daily backups.
     

  • What is included in the basic email support?

    You can send us emails anytime with your questions, requests for instructions or advice on how to use your website. We’ll be happy to reply to these emails with written instructions, videos or links. Anything else that requires working on content, design or feature changes on your site will be quoted accordingly, except for the ultimate care package in which you get three hours of this kind of work included.
     

  • What if I need more hours of support?

    If you have a specific one-off project for your website we will submit a quote for your approval separately from your monthly plan. If you want to add more hours to your monthly plan we can easily have a chat, evaluate your needs and modify your plan accordingly. We are pretty flexible.

  • Can I really cancel anytime?

    Yes. We are all about good relationships with our clients and don’t intend to keep you tied up if you are not happy, and even though we would hate to see you go, we know that financial and other needs weigh on many decisions. You can request a cancellation via email and we will immediately stop your next payment.

  • Can I have a care package if you did not build my site?

    These plans were created to look after the websites we design and build. We work with our favourite software and tools so we can concentrate and become experts in these tools instead of mastering several different ones. We find it’s much more efficient for us and a great benefit for our clients.

    However, if you want to be part of our care plan and you would happily allow us to build your website using our own platform, then absolutely you can. 

  • Do you also host my email?

    No, we don’t host email. The reason is because we want to focus on one thing and do that one thing really well – WordPress websites. We strongly recommend you use G-Suite to host your email.

  • What happens if I don't use up all my allocated time?

    Our monthly allocated time is there for you every month to reserve your place in our queue and our resources, therefore it does not rollover each month.