Privacy Policy

Depending on how you interact with us, we may collect:

• Contact details you give us — such as your name, email address, and phone number when you use our contact form or email us.
• Account & billing information needed to provide subscriptions and support.
• Payment information — handled by Stripe, our payment processor. We don't store your full card details.
• Usage data — basic analytics about how our website is used, collected through cookies.

• To respond to your enquiries and provide the services you ask for.
• To set up and manage your account, subscriptions, and renewals.
• To take payment and send receipts.
• To improve our website and services.
• To send you service-related messages, and — only if you've agreed — occasional updates.

We process your data where it's necessary to perform a contract with you (for example, to deliver a service you've paid for), where we have a legitimate interest (such as improving our website and preventing misuse), where we need to comply with the law, or where you've given consent (such as for marketing or non-essential cookies).

We don't sell your data. We share it only with trusted providers who help us run our business, including:

• Stripe — to process payments and subscription renewals.
• Our hosting and infrastructure providers — to run our platform.
• Analytics providers — to understand how our site is used.

These providers process data on our behalf under their own privacy and security terms, and only for the purposes we set. We may also disclose data where required by law.

We use cookies to run our website and understand how it's used. You can control these at any time. See our Cookie Policy for full details.

We keep personal data only for as long as we need it — to provide our services, meet legal and accounting obligations, and resolve any disputes. When it's no longer needed, we securely delete or anonymise it.

Under UK data protection law, you have the right to:

• Access the personal data we hold about you.
• Ask us to correct or delete it.
• Object to or restrict how we use it.
• Request a copy of your data in a portable format.
• Withdraw consent at any time, where we rely on it.

To exercise any of these, email hello@2xn.co.uk.

We take reasonable technical and organisational measures to protect your data. No system is completely secure, but we work to keep your information safe and to limit access to those who need it.

Questions or concerns about your privacy? Email hello@2xn.co.uk. If you're not satisfied with our response, you can complain to the UK Information Commissioner's Office (ICO) at ico.org.uk.